
953
Index
troubleshooting
starting, 509
Windows 7, 677-679
Windows XP, 676-677
System Configuration utility,
617-618
System File Checker, starting,
513
System Image Recovery, 617
System Monitor, Windows XP,
682
System Restore, 603-604, 617
registry, 604
restore points, 604
Windows 7, configuring, 654
Windows XP, configuring,
653
Task Manager, 619-620
Applications tab, 619
force quitting programs, 620
starting, 619
tracert, 774
VMM, 304
WDS, 589
Windows hard drive preventive
maintenance, 300
Windows Memory Diagnostic,
617
Windows Memory Diagnostics
tool, 225
Windows Performance utility
memory, monitoring,
223-224
Windows Troubleshooter,
printers, 425
Windows XP Mode, 582
WinRE, 617
Tools tab (System Configuration
utility), 618
topologies (network), 732-734
Toshiba netbook Synaptics touch-
pad settings, 15
Total Physical Memory field (Task
Manager Performance tab), 223
touch and hold gesture, 481
touch gesture, 481
touch screen displays, 383-384
touch technologies, 14
TouchFlo, 14
TPM (Trusted Platform Module),
99, 814
tracert command, 515, 774
tracking modules, 814
tracks (hard drives), 255
transfer corona, 413
transfer corona wires (laser
printers), 414
transferring laser printers, 413
transient voltage suppressing (TVS)
ratings, 157
Transmission Control Protocol
(TCP), 777
Transmission Control Protocol/
Internet Protocol. See TCP/IP
transport layer
OSI model, 745
TCP/IP model, 746, 779
traveling with mobile devices/
laptops, 144
triple-channel memory, 215
triple-rail power supplies, 151
Trojan horse viruses, 586
Troubleshooter tool (Windows),
printers, 425
troubleshooting
Bluetooth, Windows, 17
BSOD, Windows updates, 604
cable modems, 708-709
Device Manager, 104
digital cameras not appearing
in Windows Explorer, 359
DirectX, 342
DNS, slookup command, 510
documentation, 192-193
drive failures, improper
removal, 227
DSL modems, 708-709
firewalls, 839
flash drive failures, 227
floppy rives, cleaning, 252
flow chart, 192
follow up, 193
ground problems, 120
hard drives, 294-299
hardware, 187-188
hijacked browsers, 833-834
hijacked email accounts, 834
IEEE 1394 ports/devices, 32-33
Internet malicious code, 839
I/O address hexadecimal
numbers, 107
keyboards, 18
Last Known Good Configura-
tion option, 611
logical steps, 184
establishing a theory,
185-190
full system functionality,
verifying, 191
identifying the problem, 184
plan of action, 191
preventive measures, imple-
menting, 191
testing the theory, 190-191
memory, 225-226
mice, 18
motherboard diagnostic dis-
plays, 187-188
motherboards, 80-81
My Computer icon, 523
network printers, 775
networks, 772
affected devices, calculating,
772
connectivity, 772-773
DNS servers, 774
IP addresses, testing, 774
NICs, 774-775
packet paths, 774
star topologies, 733
ODDs, 341-342
operation requires elevation
message (command prompt),
516
overview, 184
plug and play, 109
ports, physical problems, 188
POST errors, 100
AMI, 185
multiple, 187
Phoenix audio beeps, 187
written error messages, 185
power supplies, 152-155
printers, 425-430
printing, light printing, 428
processors, 66-67
programs not responding, 624
RAID, 299
Recovery Console, Windows
XP, 672
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