948
Setup program
hardware monitor, 99
Hyper-Threading, 99
IDE devices, 99
intrusion detection, 99
lojack, 99
number lock key, 98
onboard devices, 98
passwords, 98
PCI slots, 99
PCIe slots, 99
peripherals, 99
ports/connectors, disabling, 95
processors, 98
SATA, 99
system information, 98
TPM, 99
USB, 98
video, 98
virtualization, 99
virus protection, 98
sfc command, 513
SFTP (Secure File Transfer Proto-
col), 779
Shadow Copies, 604
shared folder permissions, 827-830
Shared Folders tool (MMC),
607-608
shared key authentication, 844
shared system memory, 400
shares
administrative, 826
hidden, 827
local, 826
network, 779-780
networks, corporate, 782
shares (MMC), 607
sharing
files/folders, 827-832
folders, 780
maximum users, 821
subfolders, 820
Windows 7, 860-863
Windows XP, 858-859
PCI IRQs, 105
sheetfed scanners, 354
shielded twisted-pair (STP), 734
shielding (speakers), 351
shortcuts
creating, 525
desktop icons, 475-476
ShowSounds, 649
shredding printed materials, 821
shut down options, Windows, 477
shutdown command, 513
shutting down computers, 513
Windows Vista/7, 535
Windows XP options, 525
shutting down Windows, trouble-
shooting, 624
signals, SCSI electrical, 277
SIIA (Software and Information
Industry Association), 843
SIM (System Image Manager), 589
SIMMs (single in-line memory
modules), 203
Simple Mail Transfer Protocol
(SMTP), 779
Simple Network Management
Protocol (SNMP), 779
simple volumes, 290
single-ended (SE) terminators, 277
single IDE setting, 267
single in-line memory modules
(SIMMs), 203
single-level memory cells (SLCs),
264
single link DVI connectors, 20
single-mode fiber-optic cables, 738
single-sided memory, 208
single sign-on authentication, 824
site surveys (antennas), 762
size
clusters, 294
display design considerations,
459
hard drives, 256
icons, Start menu
Windows Vista/7, 553
Windows XP, 551
paper, configuring, 417
PCIe slots, 72
power supplies, 152
storage devices, 457
UTP, 734
virtual memory, configuring,
221
skills, technicians
attitude, 360-361
burnout, avoiding, 632-633
customer trust, building, 851
irate customers, handling,
461-462
mentoring, 713
phone, 305
proactive, 787
staying current, 516
work ethics, 430
slave devices, 267
SLCs (single-level memory cells),
264
sleep-and-charge USB ports, 24
sleep mode, 149-150
SLI (scalable link interface), 399
Small Computer System Interface.
See SCSI
small-outline DIMMs (SO-DIMMs),
207
smart cards, 813
SmartMedia, 358
smartphones
apps, 784-786
batteries
removing, 144
troubleshooting, 153
design components, 461
displays, troubleshooting, 404
email, configuring, 786-787
GUIs, 472
multitasking gestures/screen
rotation settings, 386
notification area, 481
security, 850-851
storage, 786
SMB (Server Message Block), 779
SMTP (Simple Mail Transfer
Protocol), 779
smurf attacks, 842
snap-ins, Component Services, 606
snapshots
virtualization, 494
VMware Workstation virtual
machines, 643-644
SNMP (Simple Network
Management Protocol), 779
social engineering, 840
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